Previous incidents
Planned maintenance
Resolved Dec 20 at 12:00pm CET
We are performing maintenance and deploying updates. Disruptions may occur.
Maintenance
Resolved Dec 10 at 01:28pm CET
Maintenance has been completed without any incidents. Aside from several behind-the-scenes improvements to stability, the following has changed:
* Export has once again been improved to be more reliable with many files. I'm still testing it, but so far it looks promising.
* There is a new mechanism to run commands from the application page. You can now directly set user roles and clean the media files with the click of a button. The old way of providing an admin username at creation has bee...
1 previous update
Cluster partially unreachable
Resolved Dec 06 at 09:04am CET
The issue has been resolved.
1 previous update
Database server disruption
Resolved Dec 04 at 02:56am CET
Normal service has been restored, sorry for the inconvenience.
1 previous update
Node migration
Resolved Nov 29 at 10:26am CET
Maintenance has been completed.
1 previous update
Object storage overloaded
Resolved Nov 25 at 07:50am CET
We have found the cause for the issue, our object storage was unable to keep up with the increase in users. Scaling up the object storage servers resolved the issue.
1 previous update
Object storage provisioning malfunction
Resolved Nov 21 at 08:00am CET
We are still awaiting resolution of our ticket, but it appears that storage provisioning is back to working normally.
1 previous update
Database connection issues
Resolved Nov 20 at 01:47am CET
The issue has been resolved, I apologize for the inconvenience. Some apps may have experienced downtime of approximately 10-30 minutes.
1 previous update
Email service degraded
Resolved Nov 19 at 09:53am CET
The issue has been resolved, Mastodon will resend all previously failed emails.
We found no problem with our SMTP configuration, but we believe that the issue is related to ongoing issues at our hosting provider.
We are still monitoring the situation, but for now, everything seems to be back to normal.
1 previous update
Major outage
Resolved Nov 13 at 07:30pm CET
We've published a post-mortem on our blog: https://cloudplane.org/blog/outage-post-mortem
2 previous updates
Partial service disruption
Resolved Oct 30 at 10:44am CET
All services operational.
1 previous update